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Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here you will find answers to the most common questions about our products, services, orders, and much more. If you don’t find the answer you’re looking for, don’t hesitate to contact our customer service.
Of course, the display case is shipped with a trackable express courier.
Of course, in our "CREATE YOUR CUSTOM DISPLAY CASE" section, you can customize your display case independently and see the price in real time.
Of course, you can contact us on WhatsApp using the button below, by email, or by phone. One of our representatives will always be ready to provide you with all the information you need.
Once the order is placed, the production time for the case can vary from 3 to 20 working days, depending on the availability of the chosen product and the working period.
Yes, it is important to know that in addition to the white protective film, the plexiglass also has a matte transparent protective film on the opposite side, which must obviously be removed!
We are at your complete disposal. If, once you receive the case, there are any issues related to assembly or damage caused by couriers or other reasons, do not hesitate to contact us. We will find a solution as quickly as possible by sending a free replacement for the damaged part.
For our display cases, we use only and exclusively Mother-of-Pearl Methacrylate Plexiglass (Top Quality).
• Protects against UV rays.
• Crystal clear transparency.
• Anti-yellowing.
• Up to 10 times more resistant than glass.
For our display cases, we DO NOT use PVC, polycarbonate, or similar materials, which are not suitable for a product of this kind.
Each display case is shipped with everything needed for assembly.
In addition to the case, you will receive a kit with all the necessary screws, a pair of gloves to use when handling the plexiglass once the protective film is removed, simple instructions to follow, and a nice little gift.
Of course yes!
The primary purpose of a display case, besides enhancing the presentation of the exhibited object, is precisely to protect it from dust, UV rays, and other agents.
Of course, if over time the case should suffer any damage, you will not be required to purchase a new case again, but you will have the option to order only and exclusively the damaged part.
It is possible.
Once the order is completed, you can contact us to replace or add engravings to personalize the case.
Do you still need help? If you haven't found the answer to your question, don't hesitate to contact us; one of our representatives will be happy to respond to any of your requests.